Warranty Policy – MikesonEngines.com
At Mikeson Engines, we stand behind the quality and performance of every product we sell. Whether you’re investing in a generator, outboard engine, crate engine, horizontal engine, pump, or Suzuki power equipment, you can trust that your purchase is protected by a clear and reliable warranty.
Standard Warranty Coverage
Unless otherwise specified on the product page, all new engines and equipment sold by Mikeson Engines come with a manufacturer-backed limited warranty, typically ranging from 6 months to 3 years, depending on the product type and brand.
Warranty coverage may include:
- Defects in materials or workmanship
- Manufacturer faults
- Premature component failure under normal use
This warranty is valid only for the original purchaser and is non-transferable. It applies exclusively to products purchased directly from www.mikesonengines.com.
What’s Not Covered
Our warranty does not cover the following:
- Damage resulting from misuse, improper installation, abuse, or neglect
- Failure due to lack of proper maintenance
- Unauthorized modifications or alterations
- Damage from accidents, natural disasters, or external causes
- Normal wear and tear (filters, belts, spark plugs, etc.)
- Labor or installation costs unless explicitly covered by the manufacturer
How to Make a Warranty Claim
- Contact our support team at info@mikesonengines.com with your order number, a description of the issue, and any supporting images or documentation.
- If eligible, we will provide you with a Warranty Claim Form and instructions for the next steps.
- Depending on the claim, you may be required to return the defective product or part for inspection.
- Once verified, we will repair, replace, or refund the item based on the manufacturer’s warranty terms.
Please do not attempt to return a product for warranty without contacting us first, as unauthorized returns will not be accepted.
Manufacturer Direct Warranties
For select brands like Suzuki, warranty claims may be handled directly through their authorized service centers. We can assist you with the process by providing your purchase documentation and guiding you on where to go locally for support.
Extended Protection (Optional)
Some products may offer optional extended warranties for additional peace of mind. If available, this will be clearly shown on the product page before checkout.
Warranty Disclaimers
Mikeson Engines does not offer warranties beyond those provided by the manufacturer unless otherwise stated. We are not liable for indirect or consequential damages related to product failure, downtime, or installation issues. It is the buyer’s responsibility to ensure proper installation and usage as per manufacturer guidelines.
Have Questions About Your Warranty?
We’re here to help. Contact our support team at info@mikesonengines.com or visit our Contact Us page for personalized assistance.